Two Tips to make your buttons less push-able.

While serving some customers is a pure joy, other customers can really push our buttons. If you work in a customer service industry, it is understandable that at times, you experience certain customers as annoying or irritating.  After all, you are human, not a... read more

How useful is “Resilience” training?

With the ever-increasing focus on our mental health, many people have attended some kind of ‘Resilience’ training in their workplace. Some programs are fabulous, yet others fail to hit the mark. Just how useful is this training? Can you really improve your resilience... read more

Unshakeable at Work – Enjoy your work…..NOW

Are you enjoying work right now?  It’s worth thinking about, because you are probably going to be in a workplace of some sort for 50 years plus…… that’s a huge chunk of your life. And depending on your birthdate, it may be a fair time before you are eligible for a... read more

How intelligent are your beliefs about leading?

What you believe about YOU as a leader has a huge impact on HOW you lead others.   As Sherman Morrison writes in ‘The Pygmalian Effect’, ‘What managers believe about themselves subtly influences what they believe about their subordinates, what they expect of them, and... read more

The power to choose what you believe about work.

You decide what you think and believe about work. You are in charge of that. Of the approximately 50,000 thoughts you have each day, you confirm some thoughts as true for you. You turn a mere thought into a belief, when you CONFIRM it as true for you. This means... read more

The power to choose how you respond at work.

In his book Seven Habits of Highly Effective People Stephen R Covey states: ‘Proactive people recognize that they are “response-able.” They don’t blame genetics, circumstances, conditions, or conditioning for their behavior. They know they choose... read more

How you can be Unshakeable at work.

Inter-personal conflict within a team is costly, and risky. If only we could all just get along. There is a way to minimize the potentially negative impact that your colleagues have on you at work. You can use your personal powers at work to be Unshakeable. Using your... read more

Does your workplace suffer from ‘complain pain’?

Recently I asked one hundred and fifty people what their colleagues did that ‘drove them crazy’ in the workplace. The top reason; forty-eight percent responded by stating it was their colleagues COMPLAINING. That’s nearly half of respondents complaining about... read more

Your Three Magic (Unshakeable) Words

The words CHOOSE, CHOICE and CHOSE are the magic words of empowerment. When you start slipping these words into your conversations, and your thoughts, it’s like magic happens. It’s like you magically empower yourself. Choose Choice Chose Using these words gives you... read more

Why ignoring ‘them’ doesn’t work in the workplace.

While you might have been given the advice at school, ‘Just ignore them and they will go away’ (which doesn’t work), that kind of advice just doesn’t cut it in today’s workplace. Who is ‘them’ in your workplace. We have all got ‘them’. Prickly Pears. People who, for... read more

How Unshakeable do you feel at work?

“An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.” –Stephen Covey It’s important to feel Unshakeable at work. When... read more

How to connect with your work?

It is important you feel connected at work, for your own sake. When you are connected to your work, you’ve got your pedal to the metal as you do your work. You are really flying! Your confidence in your ability to do your work is great. You are motivated and enjoying... read more

Are you Cursing or Curious at work?

‘I have no special talents. I am only passionately curious.’ Albert Einstein You say good morning to your colleague Simon and he does not respond. This is the third time this week it has happened. You can either choose to feel annoyed and disrespected, or you can be... read more

The Power of Possibility Thinking at Work

Max Lerner, who was an American journalist and educated said: ‘I am neither an optimist nor pessimist, but a possibilist.’ To be ‘Possibilist’ you need to feel empowered When you feel empowered at work you are more open to stepping into possibility thinking. You bring... read more

Are you Stressed out at Work? Or Showing Up Strong?

Why is having a Strong Mind at Work important? While the cost of stress is expensive for your employer (workplace stress is costing the Australian economy $14.81 billion a year), what does this mean for you? Apart from the negative health consequences resulting from... read more

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