Choosing to respond rather than react

Choosing to respond rather than react

Choosing to respond rather than react   I’ve been a fan of Dr. John Demartini for many years, and love his most recent video. In this video, he talks about the benefits of choosing to respond rather than react when facing the challenges of today. With my...
Are you Feedback Ready?

Are you Feedback Ready?

Are you Feedback Ready?  Being Feedback Ready takes you from Arghhhh; to Aha!     Whether you were Feedback Ready or not, as a child, you grew up receiving feedback.  It is estimated that every school child is handed back as many as 300 assignments, papers,...
Two Tips to make your buttons less push-able.

Two Tips to make your buttons less push-able.

While serving some customers is a pure joy, other customers can really push our buttons. If you work in a customer service industry, it is understandable that at times, you experience certain customers as annoying or irritating.  After all, you are human, not a...

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