Cultivating Courageous Feedback

As you may have experienced, both offering and being open to receiving feedback takes courage.  When we are not courageous in our feedback offering, we withhold it, deliver it poorly, or rush it and then run away, with no opportunity for the recipient to respond.
 
When we are not courageous in our feedback receiving, we are more likely to get our defences up. We don’t listen, we miss the opportunity to learn, and we may be upset or emotional.
 
How do we become more courageous when it comes to feedback?  The following model outlines the process for offering feedback that lands: