Speaking

COURAGE. GROWTH. CHOICE.

Keynote: ‘Feedback Fitness: The Future of Feedback is Here’

Themes:

Courage. Growth. Choice.

Audience:

Leaders (and potential leaders) ready to shift from feedback avoidance to high-impact conversations that drive performance.

Session Summary:

In this compelling keynote, Sue shares how a simple mindset shift changed her relationship with feedback. Using the Feedback Fitness Framework, she shares strategies for moving from discomfort to confidence in having feedback conversations that matter.

Key Messages:

• Understand why many leaders avoid feedback conversations—and how to reduce that avoidance.

• How to use the Feedback Fitness Framework to build trust that invites a safe feedback culture within teams.

• How leaders can set up their feedback conversations so they feel more courageous and confident and know what to say, and how to say it.

• How to model feedback resilience.

• How not to take feedback personally.

SAFETY. COMMUNICATION. LEADERSHIP.

Keynote: ‘The Art of Psychologically Safe Feedback Conversations’

Themes:

Psychological Safety. Communication. Leadership.

Audience:

Leaders in Occupational Health & Safety, Work Health & Safety, Safety & Wellbeing, People, Safety & Culture.

Session Summary:

Sue explores how feedback conversations are linked to Psychosocial hazards and how to reduce the risk of psychological harm.

Key Messages:

• Identifying the psychosocial hazards that are linked directly to feedback conversations.

• How to use the Feedback Fitness Framework to establish trust and connection.

• The emotional cycle of feedback and how to manage it.

• Simple techniques for feedback conversations that connect.

• Strategies for helping leaders to build trust through vulnerability and curiosity.

LEADERSHIP. CONNECTION. EMPOWERMENT.

Keynote: ‘Mindset Over Muscle: How Leaders Can Build Feedback Fit Teams’

Themes:

Leadership. Connection. Empowerment.

Audience:

Leaders ready to shift from feedback avoidance to high-impact conversations that drive performance.

Session Summary:

Strong leadership isn't about having all the answers—it's about staying open. In this keynote, Sue explores the inner mindset shifts that help leaders face feedback conversations with confidence, even under pressure. Learn how to lead with calm, clarity, and courage.

Key Messages:

• A clear process leaders can use to set up, implement, and revisit feedback conversations.

• The thinking styles needed for feedback conversations.

• How to make feedback a habit, not a horror.

• Tools for turning tough conversations into trust-building moments.

• The ‘Feedback Fitness Framework’ for leaders.

More than a Keynote

Add more value for your delegates by including a Concurrent Session or Workshop.

Break Out Session: ‘Cultivating a Feedback Fit Culture in your Organisation’

Themes:

Capability. Culture. Performance.

Audience:

CEOs, HR, OD, & OHS leads who are ready to build an organisational culture where feedback is safe, expected, and empowering.

Session Summary:

In this practical, fast-paced workshop, Sue will connect culture, compliance, and capability, giving you the tools to strengthen trust, reduce risk, and accelerate improvement across your organisation.

Key Messages:

• How to embed a culture that fuels continuous improvement.

• Fifteen ways to incorporate feedback into your existing systems.

• How organisations can quality check the effectiveness of their feedback systems.

Break Out Sessions

Add more value for your delegates by including a Concurrent Session or Workshop.Break Out Session: ‘How to Lead Feedback Rejecters’

Themes:

Leadership. Communication. Connection.

Audience:

Leaders who lead ‘interesting’ people (if you know you know).

Session Summary:

This practical session unpacks the psychology and thinking styles behind the fear response of Feedback Rejecters. Sue shares strategies for leaders to shift the conversation from power struggles to partnerships.

Key Messages:

• Learn how to identify Feedback Rejecters.

• Understand the mindset that drives the Feedback Rejecters’ fear response to feedback.

• Strategies for encouraging Feedback Rejecters to embrace, not avoid feedback conversations.

Before Your Event

In preparation for your event Sue can:

• Design a Keynote specifically for your organisation and industry.

• Assist with the development of promotional material.

• Use Sue’s social media to promote your event.

• Provide books for delegates.

• Record a promotional video.

• Invite your delegates to complete the online Feedback Fitness Self-Assessment to determine their level of Feedback Fitness.

During Your Event Sue can:

• Deliver a Keynote tailored specifically to your event theme and delegates.

• Extend the standard Keynote to a 90-minute Workshop.

• Add a Break Out session to complement the keynote.

• Provide books or other resources as prizes.

• Take questions from your delegates.

• Help your delegates fall in love with feedback.

• Get your delegates up, moving, (and even laughing about feedback) - without cringey role-plays!

• Provide tools and strategies your delegates can implement immediately.

• Invite your delegates to opt in if they would like further resources.

• Stay after the Keynote to engage with delegates.

After your event Sue can:

• Provide additional downloadable resources for your delegates.

• Conduct customised follow up webinars for your delegates.

• Invite your delegates to sign up for Sue’s regular Blogs.

• Record a short bonus video for delegates, ‘What I didn't say on Stage’, to keep the learning alive.

Let’s make your event extraordinary!