Blog

What Leaders need to know about the SCARF Model

Still avoiding feedback conversations? You’re not alone. Dr David Rock, creator of the feedback model, the SCARF model, says: “Feedback is in the top three hardest things leaders have to do—and they’re generally terrible at it.”Read more...

Do you have a cultural norm of ‘Nice and polite’?

If you know me or have participated in any of my Feedback Fitness workshops, you have probably guessed I’m a huge Brene Brown fan. She holds a PhD in Social Work, which makes her Dr. Brené Brown.Read more...

Leadership Lessons from the Winter Olympics

Have you seen any of the Winter Olympics? I watch in admiration, not because I’m interested in or understand the winter sports, but because I admire the courage of the athletes. The speeds they reach, how high they flyRead more...

Fifteen Ways to Weave Feedback Into Your Organisation

When feedback is treated as an occasional event—saved for appraisals, or avoided until a crisis—leaders miss out on one of the most powerful drivers of performance, trust, and connection.Read more...

Feedback: A Conversation Leaders Facilitate, Not a Speech Leaders Deliver

Let’s rethink how we approach feedback. I often hear leaders say they’re ‘rehearsing what they’re going to say’ or ‘practising how to deliver feedback.’ Preparation matters — yes.Read more...

The Future of Feedback: 2026 and beyond

Have you checked out the work of Futurist Dr Graeme Codrington? He predicts the future of leadership won’t be defined by new policies or the next piece of technology. It will be defined by conversations.Read more...

Feedback Safety in 3 simple steps

Three Quick Questions Leaders can ask themselves to increase Psychological Safety in Feedback ConversationsRead more...

What Leaders can Learn about Feedback from the World of Sport

Lessons from sport to sharpen your leadership I hope your January is off to a focused and fulfilling start. With so much exciting sport happening right now, I wanted to share a fascinating insight I came acrossRead more...

You Made It – Now Let’s Celebrate Growth, Courage & Feedback Fitness! 🎉

As we wrap up another extraordinary year, let's pause and acknowledge the courage, care, and commitment you've brought to your teams.Read more...

Available Now: Feedback Fitness Resource Kit for Leaders

Build a Feedback Fit culture in your organisation.Read more...

Feedback & Rejection Sensitivity Dysphoria

Some people don’t fear feedback—they feel it deeply. 💭 Rejection Sensitivity Dysphoria (RSD) can make feedback feel like rejection. Here’s how Feedback Fit leaders can offer feedback with empathy, clarity, and care.Read more...

Feedback Without Fear: How Leaders Build Psychological Safety

What if your feedback conversations helped people feel safer, not smaller? As a leader, you may have seen the increased focus on psychological safety in the workplace.Read more...

Is Feedback Fueling Psychosocial Risk?

Psychosocial risks don’t just impact safety—they shape culture. When feedback is avoided or unclear, stress rises. When it’s offered with compassion and courage, trust and performance grow. Here’s how Feedback Fit leaders make the difference.Read more...

Would you ask your team to do this?

Would you ever ask your team to offer each other feedback? When done right, peer-to-peer feedback lifts trust and performance. When done wrong, it can go pear shaped fast. Here’s how Feedback Fit leaders make it safe, effective, and growth-focused.Read more...

Feedback Without Psychological Safety Isn’t Leadership—It’s Risk

Are your feedback conversations fueling growth—or creating risk? With new Workplace Health and Safety regulations in Victoria starting December 1st, psychologically safe feedback conversations are now a legal requirement.Read more...

I asked for feedback from Zoe Routh

Ever wonder if your work truly measures up? 💭 Asking for feedback from someone you admire takes courage—and it’s a powerful step in your growth. In my new book Feedback Fitness, I explore how Evaluation feedback builds confidence and capability.Read more...

Is Individual Coaching for you?

Many leaders tell me that while they seem confident, underneath they struggle with self-doubt and the pressure of a high workload. Would you like to lead with more confidence, clarity, and impact? It’s time to become the leader you know you can be.Read more...

The Feedback Conversation Calculator

In a Feedback Fit team, feedback flows both ways—building clarity, connection, and growth. It all begins with Warm-Up Conversations, where clear expectations and psychological safety create the foundation for open, confident dialogue.Read more...