What we can learn about feedback from an AFL great
What can an AFL great teach us about feedback?
Five reminders for leaders and sports coaches about trust, connection and better feedback conversations.
What makes feedback effective? Is it what we say, how we say it, or the relationship we've built with the person receiving it?
Recently, I reached out to former AFL player and Coach, Simon Madden, to hear his thoughts on feedback.
I first met Simon when we enrolled in a course together. He's one of those gentle giants, humble, generous, and someone you genuinely enjoy being around.
So, I felt comfortable asking him to share his insights about feedback, particularly from his experience in elite sport.
And he didn't disappoint.
One of Simon's observations really stood out:
"A lot of people want to give feedback without building trust first."
Such a simple statement, yet so relevant to anyone leading or coaching others.
Five feedback reminders from Simon:
Build trust first. Trust matters before you attempt to coach or develop someone.
Connect with the person, not just the performer. Get to know the individual beyond their role or sporting performance.
Make feedback a two-way conversation. Feedback works best when both people have an opportunity to contribute.
Consider who is offering the feedback. Trust and credibility influence how we interpret and respond to feedback.
Build people up, don't cut them down. The purpose of feedback should be to help someone learn, improve and grow.
What does this mean for leaders and coaches?
Whether you're leading a workplace team or coaching athletes, feedback isn't simply about improving performance.
It's also about the relationships we build and the confidence we help others develop.
Here's something to reflect on this week:
Have you invested enough in the relationship to make your next feedback conversation more effective?
Perhaps the most valuable thing you can do before your next feedback conversation is spend a little more time building trust.
Because better relationships create the conditions for better feedback.
P.S. Forward this to a leader who could benefit from this weekly update. It’s an easy way to support their leadership growth and help more teams Be Unshakeable.
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