Testimonials

I always leave one of your sessions thinking differently and it’s wonderful to know that the team as a whole has shared the same experience, so they get it!! Last week one of my team members even shared a curious insight into a customer experience, and we all got it!

Doxie Watts
Team Leader Customer Service
East Gippsland Shire Council

I lead a team of five people who are required to deliver high quality timely legal, compliance and procurement advice. The team function is good, however, I wanted to enable them to move into a ‘great’ space. Sue delivered a half-day workshop that allowed the team to explore our own strengths and weaknesses. The workshop was extremely positive and I have been able to use the outcomes to facilitate further discussions with individuals to help guide and enhance their performance as individuals and as a team. Sue is extremely engaging and delivered the workshop in a friendly and non-confrontational manner. The team's feedback was unanimously positive. Thanks very much Sue!

Duncan Mackellar
Head of Legal and Compliance, VMIA
The Victorian Government's insurer and risk adviser

I am grateful to Sue for expertly facilitating the People and Culture Team through the re-connect program. Sue was able to easily engage with the various personality styles across the team so that everyone felt heard and walked away with something new. The team is feeling more confident and connected as a result, with evidence of greater levels of collaboration between members instantly. Sue has left us with several simple tools to contribute to an inclusive and supportive team culture, along with a greater understanding each other's communication styles. This program comes highly recommended for anyone wanting to build a greater level of connection within their teams, and to move from good to great. Thanks again Sue!

Ed Elliott
Manager People and Culture
City of Moonee Valley

I had the pleasure of organising and participating in the Feedback Fitness program, facilitated by Sue at Pacific Blue. The program was exceptional, providing both managers and staff with the opportunity to deeply dive into the art of feedback. Sue's expertise and engaging approach equipped us with the necessary tools to have meaningful and useful feedback conversations. This program has improved our communication skills and has been invaluable for our people’s growth and development.

Evelyn Wiese
Manager, Employee Experience
Pacific Blue

Sue provided a safe and supportive environment for me to discuss, work on and allow growth.  She offered me invaluable tools I now implement daily. Thank you, Sue.

Felicity Harte,
Alcohol & other drug Counsellor
Ballarat Community Health

Leadership coaching with Sue provided me the opportunity to reflect and break down some of the self-perpetuating myths I had about my leadership capabilities, sit comfortably with my authentic self, and embrace this leadership journey. I have incorporated this fresh perspective into my leadership going forward. I highly recommend Sue’s attentive and respectful coaching style.

Gabrielle
Healthy Ageing Coordinator
Local Government

I wish I’d learned about Sue Anderson’s Feedback Fitness framework years ago—it’s completely transformed my confidence in giving and receiving feedback. Clear, relatable, and full of engaging storytelling, the program helped our group connect with the topic. We asked questions, shared openly, and left ready to embed feedback into our respective workplace cultures.

Jane Clifton
Transformational People and Culture Leader

Sue is very generous with sharing her Feedback Fitness framework and tool. A great session!

Jennifer Matthew
Practice Lead, Enterprise Change Management Practice
WorkSafe Victoria

The training session Sue Anderson held at Warrnambool City Council focused on increasing cohesion and empowerment within the team, and it has proven to be incredibly valuable. The training aimed to help staff feel more calm, confident, and connected with one another, and it successfully achieved that goal.

The content was highly relevant, offering practical strategies to enhance communication, collaboration, and overall team dynamics. Sue Anderson created a supportive environment where team members felt encouraged to share their thoughts and experiences. As a result, everyone left the session feeling more confident in their roles and better equipped to handle challenges together.

Jessica Wood
Human Resources Advisor
Warnambool City Council

We brought Sue in when our Executive Team had newly been formed to ensure that we had the strong foundations to deliver together, and Sue was able to raise our awareness of effective, clear communication and of how to perform as a high-functioning team. We are a stronger, better team as a result, and we have the skills to respectfully apply rigour around the work we do together as a team.

Jessie Holmes
Chief Executive Officer
Yarriambiack Shire Council

From a team coaching perspective, Sue was able to gain trust from the team to develop a baseline understanding of team culture.  Sue works with the team to assess where staff are at in their careers and the role they play within the team.  The independent review conducted by Sue has allowed improved staff morale, workplace behaviours and supported staff to make informed decisions.  Sue’s coaching renders great results in building a resilient team.  

Jim Karabinis
Acting Director, Service Delivery
Moonee Valley City Council

Sue provided both 1:1 Coaching and Group Coaching support for our Leadership team. Feedback from participants was that the information provided was practical and things they can apply on the job. The questioning and insights provided during the sessions also provided some important reflection moments for the leaders involved.

Jodie Hill
Director of People and Safety
Pacific Hydro

I’m speaking for myself and for many of my colleagues at the City of Melbourne who were so very fortunate to be participants in the Unshakeable Leaders program right in the midst of the heavy lockdowns during the pandemic during a Victorian winter. The program gave me many insights into myself as a Leader and the role I need to play to care for self and my team members in times of crisis. Celebrating small successes, every day (I love the dopamine hits); how you can choose your state of mind to help or do yourself a disservice; how to ask Meta questions (both of myself and others) were just some of the highlights. Sue delivers such valuable content backed up by research, you really shouldn’t miss her Unshakeable Leaders program.

Joelene Schembri
Director Customer Relations
City of Melbourne

Before working with Sue I felt stuck - in my beliefs and my job.  After working with Sue I feel entirely different - I have an abundance of new energy and confidence, a sense of purpose and a better understanding of my strengths and capabilities.

Joelene Schembri
Director Customer Relations
City of Melbourne

Sincere thanks to Sue for strengthening my leadership skills during my coaching program, it has been extremely rewarding and a privilege. Sue’s personalised coaching approach and practical strategies empowered me to overcome team challenges, set and achieve my goals and provided fantastic tips to improve my performance and team culture. Sue provided a judgement-free space and unwavering support, helping me become more confident, focused and self-aware. I would absolutely recommend Sue to anyone looking to unlock their full potential. 

Johnny Messfeldt
Park Ranger Coordinator
Melbourne City Council

Having started a new management position within State Government, I was fortunate to receive a series of one-on-one coaching sessions with Sue just as I was getting to grips with my new role and new organisation.  By talking through many of my early challenges, Sue provided me with different techniques and approaches that have helped increase my confidence as a Leader and which I’m certain I will carry with me throughout my career.  I’d highly recommend Sue to anyone interested in professional coaching. 

Jon Liston
Manager Precincts Transport Advice
Department of Transport and Planning

Feedback Fitness provides a highly practical framework for everyone to use. Embedding this in your current systems will provide valuable outcomes for your workforce.

Julia McIntyre
Kimberley Aboriginal Medical Services

Sue has provided our team with individual and group coaching. Sue’s coaching has provided us with tools necessary to work in a complex and high-conflict area of law. These tools assist us to care for our clients and ourselves.

Juliana Smith
Principal Lawyer
JSLaw

Sue’s Team Re-Connect workshop is highly engaging and would benefit anyone who would like to explore ways of improving team connectability, appreciation and understanding of each other’s work qualities and values.

Julie McLean,
Manager City Strategy & Development
Warrnambool City Council

I feel very lucky to have worked with Sue as part of a big group and one-on-one. Sue’s ability to provide considered, helpful and evidence-based advice has really helped me firm up my values and provide me with new tools for working with my team.

Kate Stapleton
Director Planning Practice
Department of Transport

Sue is a supportive and observant Coach who asks great questions that prompt valuable reflection. Her calm and positive approach has steered me in the right direction to find new and more effective ways to grow my management style and look after myself along the way.

Kelly Pound
Manager Family and Children’s Services
Moonee Valley City Council

Sue’s approach to coaching has had a positive impact to my development and targeted skill areas in Management. By being able to go through key learning areas, using references and resources, I have developed my skill and delivery in management, in particular areas of facilitating the management of a large service area.

Sue’s approach is of an individualised level. Sue has always encouraged me to self-identify areas of conversation and tailoring a dedicated coaching approach to my style and needs. I have loved every minute of engaging in my coaching session with Sue.

Kelsey Hayes
Program Manager
Residential Care, Anglicare Victoria

I found Sue Anderson's 'Unshakeable' approach to be highly engaging and thought-provoking. Her calm, easy-to-work-with style was complemented by practical, simple-to-implement tips and hacks. She has an amazing ability to turn complex concepts into digestible, easy-to-use tools through the use of stories and examples from her many years of coaching.

Kevin Leddin
Director Community & Corporate Services
Moyne Shire Council

I am really grateful for Sue’s support, she is one of those rare people who make a real difference in people’s lives. Before working with Sue I felt like I was on a fast-moving merry-go-round.  I felt overwhelmed with all the things I wanted to achieve but lacked the energy and motivation to get there.  After working with Sue, I have a renewed focus and energy.  Sue’s warm nature and empathy paired with simple and easy-to-understand language has allowed me to de-code the areas where I get stuck and proactively choose actions and beliefs that give me energy and empower me to be my best across all areas of my life.  

Leah Johansen
Organisation Development Adviser
City of Greater Bendigo
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