Blog

Three Learnings for Leaders from a Feedback Failure
Have you ever had a not-so-positive feedback conversation and been able to take the learnings from it? ‘Sally’ (not her real name), a leader, shared a fascinating feedback story that is both shocking and useful!Read more...
Is your team comfortable with peer-to-peer feedback conversations
A Leader I have been working with, let's call her ‘Sam’ conducted a Warm-Up conversation with her team of twelve. The intention of the conversation was to generate discussion about how the team members could offer and receive feedback from each other. In other words, peer-to-peer feedback.Read more...
How to get your team talking about feedback
A Case Study in how Leaders can initiate a Team Feedback Conversation A leader, ‘Sally’, is a participant in my Unshakeable Leaders program. As part of the Leadership program, we recently spent half a day covering the Feedback Fitness Framework.Read more...
Dr Louise Mahler - A Feedback Festival
A few weeks ago, I was fortunate enough to participate in a one-day public speaking course with the amazing Dr Louise Mahler. I must admit I was feeling nervously excited about the training. As well as wanting to improve my speaking and presenting skills, I was very curious as to how Louise would offer feedback to a room full of people for a full day. (It turned out to be a beautiful Feedback Festival!)Read more...
Brene Brown on Feedback
You have probably heard of Brene Brown. Brené Brown is an American professor, author, and podcast host, and is famous for her work on shame, vulnerability, and leadership. More recently, she has been researching emotions, and her book Atlas of the Heart is one of my all-time favourite reads.Read more...
Feedback Flow
You may have heard of bestselling author and psychologist Mihaly Csikszentmihalyi’s book ‘Flow – The Psychology of Optimal Experience’. This popular book has been around since 2008. I revisited some his other work this week.Read more...
Feedback Fitness from a self-made Multi-Millionaire
I’m in the process of writing my new book, Feedback Fitness, and reaching out to people across different industries and interviewing them about their thoughts and experiences on feedback in the workplace.Read more...
Adam Grant & the Feedback Sandwich
You may have heard of the feedback sandwich approach, also commonly referred to as a very unpleasant type of sandwich. Basically, it involves offering feedback in the following format: start with ‘positive’ feedback, offer the ‘negative’ feedback, then finish with ‘positive’ feedback.Read more...
Finding the joy in Feedback
In my last blog, I shared how surprised I was that the two teams I worked with both stated they wanted to feel more joyful at work.  It got me thinking about how Leaders can use feedback to facilitate more joy through their feedback conversations.Read more...
How does your team want to feel?
A few weeks ago, I delivered two ‘Team Re-Connect’ Workshops for two very different teams.Read more...
Are you Circling Back in your feedback Conversations?
Brene Brown uses the term ‘Circling Back’ to describe revisiting a feedback conversation after she has had time to think about the feedback offered to her.Read more...
Going Upstream
I’ve been fascinated by Dan Heath’s book, ‘Upstream’. Basically, it’s about the power of foreseeing a problem at the source, so you can reduce the likelihood of it occurring.Read more...
Free yourself from Feedback Fears
I was delivering a Feedback Fitness workshop last month and we were talking about where we were on the Feedback Receiving ladder.Read more...
Some resources for you
New book is underway!Read more...
How to keep the feedback conversation going (even if it was not implemented)
Think of Feedback as a conversation, rather than an eventRead more...
Antifragility & Feedback
What is Antifragility? The term antifragility was made popular by Nassim Nicholas Taleb in his book ‘Antifragile: Things That Gain from Disorder’.Read more...
How appreciated does your team feel?
A few weeks ago I delivered the Feedback Fitness workshop to a group of Leaders.Read more...
Make friends with Feedback
A few weeks ago, I delivered the Feedback Fitness workshop to a group of Leaders.Read more...
Book your 30 minute complimentary Discovery Call with Sue